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Online via Canvas Catalog • 3 hoursÌý
Instructor: Shannon Lee, MEd, LCSW

Topic: Managing in Human Services
This module is tailored for professionals in the human services sector, focusing on the essentials of funding mechanisms, leadership dynamics, and team development.ÌýIt is designed to provide participants with a practical overview of managing finances, making informed decisions, and leading with confidence. Participants will gain an understanding of how to align team goals with organizational strategy, along with insights into the latest best practices in the field. The knowledge gained from this module will empower participants to drive impactful change and foster a culture of success within their team and the broader community they serve.

Learning Objectives:

1. Participants will gain a clear understanding of funding sources in human services and learn how policy changes influence management strategies.
2. Participants will refine their leadership skills through studying diverse styles and decision-making processes, and learn to foster a positive organizational culture alongside robust workforce development.
3. Participants will develop techniques to build and lead high-performing teams, with an emphasis on effective communication, inclusivity, and conflict resolution to promote collaboration and innovation.

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Online via Canvas Catalog • 3 hours
Instructor: Shannon Lee, MEd, LCSW

Topic: Human Resources
This module is tailored for professionals in the human services sector, focusing on the essentials of funding mechanisms, leadership dynamics, and team development. We will emphasize the importance of diverse experiences, career advancement, and employee satisfaction while also addressing issues related to rising stars, challenging employees, and performance concerns.

Learning Objectives:

1. Participants will understand the historical context and growth of Human Resources.
2. Participants will comprehend the key elements of Human Resources, including recruitment, retention, compliance, and operational support in human services.
3. Participants will develop a framework for creating an environment that promotes career advancement.
4. Participants will acquire skills in meaningful supervision and motivation techniques that go beyond compliance.
5. Participants will learn how to address performance concerns and termination effectively.Ìý

Six Hours
Course Fee: $180
CEUs: 6Ìý

Online via Canvas Catalog • 3 hours
Instructor:ÌýJulia MacMahon, MSW

Topic: Managing Staff
Stepping into a management role is both exciting and challenging. This module supports new managers in building a strong foundation in staff supervision and leadership within the unique context of human services. Participants explore key areas of performance management and employee development. With a focus on real-world application, the course introduces practical tools and strategies for navigating new responsibilities. Topics include Self-Determination Theory, staff motivation, and effective feedback. Through guided self-reflection, participants begin developing a personal management style while learning to foster engagement and autonomy. Participants will gain actionable skills, greater self-awareness, and the confidence to lead with purpose and empathy.

Online via Canvas Catalog • 3 hours
Instructor:ÌýJulia MacMahon, MSW

Topic: Managing Teams
This module supports new managers in human services in building the skills to lead effective, collaborative teams. Building on concepts from Module 1, it introduces core strategies for navigating the challenges and opportunities of team leadership in human services settings. A central feature is the DISC (Dominance, Influence, Steadiness, Conscientiousness) assessment, which helps participants understand their leadership style. Using their DISC profile, participants set individual management goals and apply them to their real-world team management scenarios. The module also explores action-centered and situational leadership, focusing on how managers in human services can adjust their leadership approach to staff readiness and needs while attending to task completion, team cohesion, and individual well-being. Participants leave with a deeper understanding of their leadership approach and practical tools to guide, support, and motivate their teams toward shared goals.

Learning Objectives:

1. Participants will explain the core principles of Self-Determination Theory and its relevance to staff motivation.
2. Participants will identify different types of motivators and when and how to apply them.
3. Participants will build a practical coaching framework tailored to the needs of staff in human services settings.
4. Participants will deliver clear, constructive feedback that supports employee growth and accountability.
5. Participants will be able to apply principles of action-centered leadership to effectively balance task completion, team development, and individual support in real-world management situations.
6. Participants will assess their own management style using the DISC assessment and identify ways to leverage their strengths.
7. Participants will learn to apply situational leadership principles to adapt their management approach and effectively support team members at different levels of readiness and experience.
8. Participants will have the tools to create a personalized plan to guide their future management and team development efforts.
   

Six Hours
Course Fee: $200
CEUs: 6Ìý

Online via Canvas Catalog • 3 hours
Instructor:ÌýTatiana Schettini, MBA, MSW, LCSW

Topic: Financial Management
Financial management requires being able to design a program's budget and understand how to manage a budget. The session will first introduce budgeting, the purpose of budgeting, the budget process, and how to work with a budget variance. The second half of the session will cover compensation, benefits, and understanding of key financial statements. The module will utilize lectures and activities to help you learn the skills to develop and manage a budget and understand the finances of a non-profit organization.

Learning Objectives:

1. Participants will learn how non-profit organizations use, develop, and manage budgets, along with adjusting for variances.
2. Participants will learn basic compensation concepts.Ìý
3. Participants will be introduced to the five basic financial statements used in non-profit organizations.

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Online via Canvas Catalog • 3 hours
Instructor: Sandy Saenbounmy, MSW

Topic: Grant Writing
Identifying and securing grant funding is essential for many social workers across sectors, from nonprofit organizations to healthcare agencies and schools. In today’s shifting economic climate, marked by tighter budgets and increasingly competitive funding, knowing how to navigate the grants process is more important than ever. This module provides a comprehensive overview of the entire grants cycle, including how to identify funding opportunities, assess alignment between funder and organizational priorities, craft compelling requests, and manage post-award activities. This module also addresses common challenges, like limited staff capacity and complex reporting requirements, through case studies and real-world examples. By the end of this module, you will have a deeper understanding of the funding landscape and will learn approaches to bolster institutional giving at your organization.

Learning Objectives:

1. Participants will enhance their understanding of the grants process (prospecting, grant writing, grant submission, and stewardship).
2. Participants will develop strategic approaches to each phase of the grants cycle.Ìý
3. Participants will learn how to strengthen institutional giving at their organization.

Six Hours

Course Fee: $180
CEUs: 6Ìý

Online via Canvas Catalog • 4 hours
Instructor: Rebecca Jackson, MSW

Topic: Supervising and Leading with Self Awareness and Curiosity
In this module, participants will learn how to create inclusive, supportive supervisory relationships in clinical settings. Our workplaces and the relationships within them often replicate the social hierarchy dynamics that exist in the United States — racism, sexism, ableism, etc. We are often unaware of how we participate in and perpetuate these dynamics, which exclude important perspectives in our nonprofit organizations. Participants will learn frameworks to help them better understand these social power dynamics and will be guided through self-reflection activities to help them better understand their own power and privilege.

Learning Objectives:

1. Participants will deepen their understanding of their own identity and socialization within the U.S. hierarchy of power and privilege, and how it impacts their work relationships.
2. Participants will deepen their understanding of how the dynamics of power and privilege function in a work setting, and their role as a leader.
3. Participants will understand aspects of White Supremacy Culture, how it impacts their leadership and workplace dynamics, and how it can interfere with creating an inclusive culture.
4. Participants will learn frameworks and practice tools to support generative, effective communication across a variety of differences.

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Online via Canvas Catalog • 2 hours
Instructor: Rebecca Jackson

Topic: Retaining Staff through Coaching and Advocacy
In this module we will learn about the challenges related to staff retention and turnover utilizing a systems analysis tool. We will better understand our role as supervisors and leaders in retaining staff and improve our skills as coaches and advocates to support our various organizations in retaining and supporting staff.

Learning Objectives:

1. Participants will better understand the challenges of and opportunities for staff retention.
2. Participants will learn a systems analysis tool that can help support our understanding of staff retention challenges within our organizational context.
3. Participants will build our coaching skills to support staff retention.
4. Participants will build our advocacy skills to support staff retention.

Coming Soon!

Online via Canvas Catalog • 3 hours
Instructor:ÌýKaren Dexter, MSW, JD

Topic:ÌýÌýService Delivery, Clients, and Our Ethics
In Service Delivery, Clients, and Our Ethics, a two-part series consisting of 1.5-hour recorded sessions, we will examine the legal and ethical considerations in client care. This module will explore how our Code of Ethics guides professional practice and the importance of applying a Cultural Humility lens to ensure ethical client care. Participants will develop an understanding of ethical mandates for best practices and review key sources of legal and ethical directives. We will also discuss disclosure obligations, including mandated reporting, commitments, and HIPAA regulations, along with its exceptions. Finally, we will explore strategies for analyzing ethical and legal dilemmas while upholding the principles of cultural humility.

Learning Objectives:

1. Participants will identify cultural humility as a core principle in fostering ethical and effective professional relationships with clients.
2. Participants will become familiar with the NASW Code of Ethics and its practical applications.
3. Participants will understand the various sources of legal obligations and directives that impact practice with clients.
4. Participants will develop skills to consult the law and ethical standards when engaging in problem-solving.
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Online via Canvas Catalog • 3 hours
Instructor:ÌýKaren Dexter, MSW, JD

Topic:ÌýService Delivery, The Law, and Our Workplace
In Service Delivery, The Law, and Our Workplace, a two-part series consisting of 1.5-hour recorded sessions, we will examine legal and ethical standards in problem-solving, review key laws affecting social work practice, and consider their ethical implications in day to day practice in the workplace. We will explore ethical decision-making processes, recognizing situations that require careful analysis, particularly in the evolving landscape of telebehavioral health and multi-state practice. Additionally, participants will gain an understanding of how ethical and legal commitments influence decisions related to organizing and managing practice environments.

Learning Objectives:
1. Participants will develop skills to consult the law and ethical standards when engaging in problem-solving in the workplace.
2. Participants will review some of the laws that impact social work practice.
3. Participants will explore ethical decision-making processes and recognize situations that require ethical analysis in the evolving telebehavioral health and multi-state practice landscape.
4. Participants will appreciate how ethical and legal commitments shape decisions about organizing and managing practice environments.